Terms of Service

Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and Docket Flow LLC ("Docket Flow," "we," "us," or "our") governing your access to and use of the Docket Flow website located at docketflows.com, including all related subdomains, and any services, features, or content offered through the website or through a separate written service agreement (collectively, the "Services").

By accessing the Site, submitting an inquiry, completing an onboarding form, or entering into a service agreement with Docket Flow, you agree to be bound by these Terms in their entirety. If you are using the Services on behalf of a law firm or other business entity, you represent that you have full authority to bind that entity to these Terms, and all references to "you" in these Terms shall refer to both you individually and that entity.

If you do not agree to these Terms, you must not access the Site or use the Services. We reserve the right to update or modify these Terms at any time as described in Section 19 below.

Who We Are

Docket Flow LLC is a legal technology and marketing company incorporated in the State of California, with its principal place of business at 26945 Cabot Road, Suite 112, Laguna Hills, CA 92653. We operate a defendant acquisition platform that monitors publicly available Florida court dockets, conducts Florida Bar compliant outreach on behalf of licensed criminal defense attorney partners, and connects consenting defendants — referred to as Hand-Raisers — with those attorneys.

Docket Flow is not a law firm and does not provide legal services, legal advice, or legal representation to any person or entity. Nothing in the Services, the Site, or these Terms constitutes the practice of law. Docket Flow provides marketing and technology services to licensed attorneys and is not a party to any attorney-client relationship formed as a result of the Services.

Docket Flow is not a lawyer referral service as defined under Florida Bar rules or the rules of any other state bar association. Our Services are directed exclusively at licensed criminal defense attorneys in private practice who retain defendants on a fee basis.

Eligibility

To use the Services as an attorney partner, you must:

• Be a licensed attorney in good standing with The Florida Bar or another applicable state bar authority;
• Operate a private criminal defense practice and represent clients on a retained, fee-paying basis;
• Be at least 18 years of age and have the legal capacity to enter into a binding contract;
• Not be under any suspension, probation, or active disciplinary investigation by The Florida Bar or any other bar authority that would prohibit you from advertising for clients;
• Not be a public defender, state attorney, court-appointed counsel, or government employee;
• Have a valid and active business address located in the United States.

By accessing or using the Services, you represent and warrant that you meet all of the eligibility requirements set forth above. Docket Flow reserves the right to verify your eligibility at any time and to suspend or terminate your access if any eligibility requirement is not met or ceases to be met during your engagement with us.

You may not use the Services for the benefit of any third party without our express prior written consent. You may not allow any other person to access your account or use the Services under your credentials.

Description of the Services

Subject to these Terms and your payment of applicable fees, Docket Flow agrees to provide the following Services to qualifying attorney partners:

Docket Monitoring

Docket Flow continuously monitors publicly available Florida court dockets within your designated county and practice area territory. As criminal filings are released to the public record, our system identifies unrepresented defendants matching your practice area specifications and queues them for compliant outreach.

Florida Bar Compliant Outreach

Docket Flow prepares, files, and sends Florida Bar compliant attorney advertisements on your behalf to identified defendants. This includes preparation of all required Florida Bar advertising documentation, payment of required filing fees, and management of all compliance requirements under Rule 4-7.18 of the Florida Rules of Professional Conduct. You authorize Docket Flow to act as your advertising agent for this purpose and to submit filings to The Florida Bar on your behalf.

Hand-Raiser Identification and Connection

When a defendant responds to outreach and explicitly requests to speak with a criminal defense attorney, Docket Flow identifies that defendant as a Hand-Raiser and initiates a live call connection to your designated firm phone line. You will receive advance notification with the defendant's case details prior to the call connection where technically feasible.

Campaign Management

Docket Flow manages all aspects of campaign operation including opt-out management, suppression list maintenance, skip tracing, contact verification, and outreach scheduling. You are not required to manage any operational aspect of the campaign.

Docket Flow reserves the right to modify, suspend, or discontinue any aspect of the Services at any time, with reasonable advance notice where practicable. We do not guarantee any specific volume of Hand-Raisers, response rates, or case outcomes. Volume projections provided prior to signing are estimates based on historical filing data and do not constitute guarantees of performance.

Attorney Partner Obligations

As an attorney partner, you agree to the following obligations throughout the term of your engagement with Docket Flow:

Availability and Responsiveness

You agree to maintain a dedicated phone line that is staffed and available to receive Hand-Raiser calls during normal business hours as agreed during onboarding. You acknowledge that the value of the Services depends significantly on prompt response to Hand-Raiser connections and that failure to answer Hand-Raiser calls in a timely manner may substantially reduce the effectiveness of the Services. Docket Flow is not responsible for lost business opportunities resulting from your failure to answer or return Hand-Raiser calls.

Accurate Information

You agree to provide accurate, complete, and current information during onboarding and throughout your engagement, including your bar number, firm name and address, practice areas, and billing information. You agree to promptly notify Docket Flow of any changes to this information, including any changes to your bar status, disciplinary proceedings, or suspension.

Advertising Review

You agree to review and approve your advertising documentation during onboarding before any campaign is initiated on your behalf. By approving the advertising documentation, you confirm that it accurately represents your firm and that you authorize Docket Flow to submit it to The Florida Bar on your behalf and to use the approved messaging in outreach campaigns.

Prohibition on Circumvention

You agree not to contact or attempt to contact defendants or Hand-Raisers introduced to you through the Services through any channel other than the live call connection provided by Docket Flow, except following a successful Hand-Raiser call in which the defendant agreed to further communication. You agree not to use information received through the Services to build independent outreach lists or to operate competing defendant acquisition campaigns.

Compliance with Law

You are solely responsible for your conduct following receipt of a Hand-Raiser connection, including all communications with prospective and actual clients, compliance with applicable ethics rules governing client solicitation, and compliance with applicable fee agreement and engagement letter requirements. Docket Flow's compliance obligations extend only to the outreach activities described in Section 4. You remain the responsible advertising attorney under all Florida Bar rules.

Florida Bar Compliance — Roles and Responsibilities

The following provisions govern the respective compliance roles of Docket Flow and you as the attorney partner with respect to Florida Bar advertising rules.

Docket Flow's Compliance Obligations

Docket Flow agrees to: (a) prepare all required attorney advertising materials in compliance with Florida Bar Rule 4-7.18 and related rules; (b) file all required advertising materials with The Florida Bar before any outreach is initiated; (c) pay all required Florida Bar advertising filing fees; (d) include all required disclosures in all outreach messages; (e) honor all opt-out requests immediately and maintain a permanent suppression list; (f) observe all required waiting periods before initiating outreach; and (g) maintain records of all advertising materials as required by Florida Bar Rule 4-7.19(j).

Your Compliance Obligations as Responsible Attorney

You acknowledge and agree that: (a) you are the responsible advertising attorney under all Florida Bar rules for all advertisements sent on your behalf by Docket Flow; (b) you have reviewed and approved all advertising materials before they were submitted to The Florida Bar; (c) you are solely responsible for the accuracy of all information contained in the advertising materials, including your qualifications and firm information; (d) you are responsible for ensuring that your engagement with Docket Flow complies with all applicable ethics rules, including any rules specific to your state bar authority; and (e) Docket Flow's compliance obligations do not extend to your conduct with prospective or actual clients following a Hand-Raiser connection.

No Guarantee of Bar Approval

Docket Flow does not guarantee that any advertising materials will receive explicit approval from The Florida Bar. Under Florida Bar rules, advertising materials are deemed approved if the Bar does not respond within 15 days of a complete filing. Docket Flow's obligation is to file compliant advertising materials and to address any Bar objections in a timely manner. Billing does not commence until your advertising is confirmed active.

Territory, Exclusivity, and County Availability

Exclusive Territory Assignment

Upon execution of a service agreement and payment of applicable fees, Docket Flow will assign you an exclusive territory consisting of a specific Florida county and practice area combination (e.g., Hillsborough County — DUI Defense). Your exclusive territory means that Docket Flow will not operate defendant acquisition campaigns on behalf of any other attorney for the same county and practice area combination during the term of your agreement.

Scope of Exclusivity

Exclusivity applies only to Docket Flow's own defendant acquisition campaigns. We do not represent or warrant that your territory is exclusive with respect to competing marketing services, attorney directories, referral services, or other lead generation products operated by third parties. You acknowledge that other attorneys may independently market to defendants in your county through means unrelated to Docket Flow.

Territory Changes

Your exclusive territory assignment is specific to the county and practice area confirmed in your service agreement. Docket Flow does not guarantee availability of any specific county or practice area at any given time. County and practice area availability is subject to prior claims by other attorney partners. Once your territory is confirmed and your account is active, it will not be reassigned to another attorney without your consent or following termination of your agreement.

Multiple Territories

You may hold multiple exclusive territories subject to availability and execution of separate service agreements for each territory. Each territory is priced and billed independently.

Territory Upon Cancellation

Upon cancellation or termination of your agreement with the required notice period, your exclusive territory assignment is immediately released and made available to other attorneys. Released territories are not held or reserved for any period following termination. If you wish to reinstate a cancelled territory, availability cannot be guaranteed.

Fees, Billing, and Payment

Pricing

Fees for the Services are set forth in your individual service agreement or order form. Fees vary by county, practice area, and market conditions. Docket Flow reserves the right to modify pricing upon thirty (30) days written notice to you prior to the start of a new billing cycle. Your continued use of the Services after a price change takes effect constitutes your acceptance of the new pricing.

Billing Commencement

Billing for the Services begins only after: (a) your Florida Bar advertising filing has been submitted and confirmed active (either through explicit Bar approval or expiration of the 15-day review period without objection); and (b) your campaign system has been configured and tested. You will not be billed during onboarding, setup, or the Florida Bar review period. Docket Flow will notify you in writing when your billing start date has been confirmed.

Billing Cycle

Unless otherwise specified in your service agreement, fees are billed monthly in advance on the same date each month following your billing start date. All fees are non-refundable except as expressly set forth in these Terms or your service agreement.

Payment Methods

You agree to provide a valid payment method at the time of onboarding and to keep your payment information current at all times. By providing a payment method, you authorize Docket Flow to charge that payment method for all fees due under your service agreement. If a payment fails, Docket Flow may suspend your Services until payment is received. Docket Flow may attempt to charge your payment method up to three times before suspending your account.

Late Payments

Amounts not paid when due are subject to a late fee of 1.5% per month (or the maximum rate permitted by applicable law, whichever is less) on the outstanding balance, calculated from the due date until paid in full. You are responsible for all costs of collection, including reasonable attorneys' fees, incurred by Docket Flow in connection with collecting overdue amounts.

Florida Bar Filing Fees

All Florida Bar advertising filing fees are included in your monthly service fee. You will not receive a separate invoice for filing fees. Docket Flow covers the cost of all required Bar filings as part of the Services.

Taxes

All fees are exclusive of applicable taxes. You are responsible for all sales, use, excise, and other taxes applicable to the Services, except for taxes based on Docket Flow's income. Where required by law, Docket Flow will collect applicable taxes and remit them to the appropriate taxing authority.

Cancellation and Termination

Cancellation by You

You may cancel the Services at any time by providing thirty (30) days written notice to Docket Flow at [email protected]. Cancellation notice must be submitted in writing — verbal cancellation requests are not accepted. Your cancellation will take effect at the end of the current billing cycle following the expiration of the 30-day notice period. You will be billed for Services through the effective date of your cancellation, and no refunds will be issued for fees already paid.

Termination by Docket Flow

Docket Flow may suspend or terminate your access to the Services immediately upon written notice if:

• You materially breach these Terms or your service agreement and fail to cure that breach within ten (10) days of written notice;
• You fail to make any payment when due and fail to cure the non-payment within five (5) business days of written notice;
• Your Florida Bar license is suspended, revoked, or subject to disciplinary action that prohibits you from advertising for clients;
• Your continued use of the Services poses a legal, compliance, or reputational risk to Docket Flow;
• You become insolvent, make an assignment for the benefit of creditors, or enter into bankruptcy or insolvency proceedings;
• You violate any applicable law or regulation in connection with your use of the Services; or
• You engage in conduct that Docket Flow reasonably determines to be fraudulent, abusive, or harmful to defendants, other attorney partners, or the integrity of the Services.

Effect of Termination

Upon termination of the Services for any reason: (a) your exclusive territory assignment is immediately released; (b) all pending Hand-Raiser campaigns for your account are discontinued; (c) your access to any Docket Flow systems, dashboards, or data is revoked; and (d) all outstanding fees become immediately due and payable. Sections of these Terms that by their nature should survive termination shall survive, including Sections 11, 12, 13, 14, 15, 16, 17, and 18.

Acceptable Use

You agree to use the Services only for lawful purposes and in accordance with these Terms. You agree not to:

• Use the Services in any manner that violates any applicable federal, state, or local law, regulation, or rule, including but not limited to the Telephone Consumer Protection Act, the CAN-SPAM Act, and the Florida Rules of Professional Conduct;
• Use defendant information received through the Services for any purpose other than responding to Hand-Raiser connections and representing defendants who retain you as counsel;
• Sell, transfer, disclose, or otherwise share defendant information received through the Services with any third party;
• Use defendant information to operate any independent outreach campaign or to build a contact list for use with any other marketing service;
• Misrepresent your identity, qualifications, or bar status in connection with the Services;
• Interfere with, disrupt, or attempt to gain unauthorized access to any Docket Flow systems, networks, or data;
• Reverse engineer, decompile, or disassemble any aspect of the Services or attempt to derive the source code or methodology of any Docket Flow technology;
• Use the Services to harass, threaten, or engage in abusive conduct toward defendants, Docket Flow personnel, or any third party;
• Circumvent any technical measures implemented by Docket Flow to protect the integrity of the Services or the privacy of defendants;
• Use the Services to generate advertising or marketing materials for any purpose other than the defendant acquisition campaigns managed by Docket Flow on your behalf.

Violation of this Section is grounds for immediate termination of the Services without notice and may subject you to civil and criminal liability under applicable law.

Intellectual Property

Docket Flow's Intellectual Property

The Services, including all software, technology, algorithms, databases, methodologies, user interfaces, designs, trademarks, trade names, logos, and content (excluding your firm information submitted during onboarding), are and shall remain the exclusive property of Docket Flow LLC and its licensors. All rights not expressly granted in these Terms are reserved by Docket Flow.

These Terms do not grant you any right, title, or interest in any Docket Flow intellectual property. You may not copy, modify, distribute, sell, or lease any portion of the Services, nor may you reverse engineer, decompile, or attempt to derive any source code, trade secret, or proprietary methodology of Docket Flow without our express prior written consent.

Your Content and Information

You retain all rights to your firm name, logo, bar information, and other proprietary information you provide to Docket Flow for use in advertising campaigns ("Your Content"). By providing Your Content, you grant Docket Flow a non-exclusive, royalty-free license to use, reproduce, and incorporate Your Content into advertising materials solely for the purpose of operating the Services on your behalf. This license terminates upon termination of the Services.

Feedback

If you provide Docket Flow with feedback, suggestions, or ideas regarding the Services, you grant Docket Flow a perpetual, irrevocable, worldwide, royalty-free license to use, incorporate, and commercialize that feedback without any obligation to you.

Data, Privacy, and Confidential Information

Our collection and use of personal information in connection with the Services is governed by our Privacy Policy, available at docketflows.com/privacypolicy, which is incorporated into these Terms by reference. By using the Services, you agree to the Privacy Policy.

Defendant Data Handling

You acknowledge that defendant information provided to you through the Services is subject to the following restrictions: (a) it may be used only to represent defendants who have consented to speak with an attorney through the Hand-Raiser process; (b) it may not be sold, shared, or disclosed to any third party; (c) it must be handled in accordance with all applicable privacy laws and professional ethics rules; and (d) it must be securely deleted or destroyed when no longer needed for the purpose of representing the relevant defendant.

Attorney-Client Privilege

Nothing in these Terms or the Services is intended to affect or waive any attorney-client privilege that may exist between you and any defendant who retains you as counsel following a Hand-Raiser connection. Docket Flow does not have access to any communications between you and your clients following the Hand-Raiser connection.

Data Security

You agree to implement and maintain reasonable security measures to protect defendant information and other confidential data received through the Services from unauthorized access, disclosure, or misuse. You agree to notify Docket Flow promptly if you become aware of any actual or suspected security breach involving data received through the Services.

Confidentiality

"Confidential Information" means any non-public information disclosed by Docket Flow to you in connection with the Services, including but not limited to: our technology, methodologies, pricing, business strategies, defendant data, skip tracing processes, outreach templates, filing procedures, client lists, and any other information designated as confidential or that a reasonable person would understand to be confidential given the nature of the information and circumstances of disclosure.

You agree to: (a) hold all Confidential Information in strict confidence; (b) not disclose Confidential Information to any third party without Docket Flow's prior written consent; (c) use Confidential Information only for the purpose of receiving and using the Services; and (d) take all reasonable measures to protect Confidential Information from unauthorized disclosure, using at least the same degree of care you use to protect your own confidential information, but in no case less than reasonable care.

Confidentiality obligations do not apply to information that: (a) is or becomes publicly known through no fault of yours; (b) was rightfully known to you before disclosure by Docket Flow; (c) is independently developed by you without use of or reference to the Confidential Information; or (d) is required to be disclosed by law or court order, provided that you give Docket Flow prompt written notice and reasonable opportunity to seek a protective order.

You specifically agree not to disclose to any third party the specific methodologies, outreach processes, SMS scripts, skip tracing vendors, or compliance procedures used by Docket Flow in connection with the Services. This obligation survives termination of the Services for a period of three (3) years.

Disclaimers

No Guarantee of Results. Docket Flow does not guarantee any specific number of Hand-Raisers, response rates, conversion rates, client retentions, or revenue results from the Services. Volume projections provided during the sales process are estimates based on historical public docket filing data and do not constitute representations, warranties, or guarantees of performance. Actual results may vary significantly based on factors outside Docket Flow's control, including defendant behavior, market conditions, and the responsiveness and skill of your firm in handling Hand-Raiser connections.

No Guarantee of Bar Approval. Docket Flow does not guarantee that any advertising material will receive explicit approval from The Florida Bar. Docket Flow's compliance obligation is to file materials that meet the requirements of Florida Bar Rule 4-7.18 and to address any Bar objections in a timely manner.

Public Records Disclaimer. Defendant information obtained from public Florida court records is provided as-is. Docket Flow does not warrant the accuracy, completeness, or timeliness of public record data. Filing systems maintained by Florida county courts are not under Docket Flow's control, and we are not responsible for errors, omissions, or delays in public court record data.

Third-Party Services. The Services may rely on third-party platforms, data providers, and telecommunications carriers. Docket Flow is not responsible for the availability, performance, or accuracy of any third-party service, and downtime or errors in third-party services may affect the availability or performance of our Services.

Limitation of Liability

The limitations of liability in this Section apply regardless of the form of action, whether in contract, tort, strict liability, or otherwise, and regardless of whether Docket Flow has been informed of the possibility of such damages. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations may not apply to you to the full extent stated.

Essential Basis. You acknowledge that the limitations of liability in this Section reflect a reasonable allocation of risk and are an essential element of the basis of the bargain between you and Docket Flow. Docket Flow would not have entered into these Terms or provided the Services without these limitations.

Indemnification

You agree to indemnify, defend, and hold harmless Docket Flow LLC and its members, managers, officers, employees, agents, successors, and assigns (collectively, the "Docket Flow Parties") from and against any and all claims, actions, suits, proceedings, losses, liabilities, damages, judgments, settlements, fines, penalties, and expenses (including reasonable attorneys' fees and costs) arising out of or in connection with:

• Your use of or access to the Services, including any claims by defendants or third parties arising from your communications or conduct following a Hand-Raiser connection;
• Your violation of these Terms or any applicable law, regulation, or rule, including any violation of the Florida Rules of Professional Conduct;
• Your misrepresentation of your qualifications, bar status, or firm information in connection with the Services;
• Any claim by The Florida Bar or other regulatory authority arising from your conduct as the responsible advertising attorney;
• Any claim by a defendant or prospective client arising from your representation or non-representation of that person;
• Your violation of any third-party right, including any intellectual property, privacy, or publicity right;
• Any content or information you submit to or through the Services that is inaccurate, misleading, or in violation of applicable law; or
• Your gross negligence or willful misconduct in connection with the Services.

Docket Flow reserves the right to assume control of the defense of any matter subject to indemnification by you, at your expense. You agree to cooperate with Docket Flow's defense of any such claim and not to settle any claim without Docket Flow's prior written consent.

Dispute Resolution and Arbitration

Informal Resolution

Before initiating any formal dispute resolution proceeding, you agree to contact Docket Flow at [email protected] and describe the nature of your dispute in reasonable detail. The parties agree to attempt to resolve the dispute informally for a period of thirty (30) days from the date of your notice. If the dispute is not resolved informally within that period, either party may proceed to binding arbitration as described below.

Binding Arbitration

Except for claims that qualify for small claims court, any dispute, controversy, or claim arising out of or relating to these Terms or the Services, or the breach, termination, or validity thereof, shall be settled by binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules, as modified by these Terms. The arbitration shall be conducted by a single arbitrator. The seat of arbitration shall be Orange County, California. The language of the arbitration shall be English. The arbitrator's award shall be final and binding, and judgment may be entered on it in any court of competent jurisdiction.

Waiver of Class Action

YOU AND DOCKET FLOW EACH WAIVE THE RIGHT TO A TRIAL BY JURY AND THE RIGHT TO PARTICIPATE IN A CLASS ACTION, CLASS ARBITRATION, OR OTHER REPRESENTATIVE PROCEEDING. All disputes must be arbitrated on an individual basis. If for any reason a claim proceeds in court rather than in arbitration, each party waives any right to a jury trial.

Exceptions to Arbitration

Notwithstanding the foregoing, either party may seek emergency injunctive or other equitable relief in any court of competent jurisdiction to prevent actual or threatened infringement, misappropriation, or violation of intellectual property rights or confidential information obligations. Such an action does not waive the right to arbitrate other claims.

Time Limitation on Claims

You agree that any claim arising out of or relating to these Terms or the Services must be filed within one (1) year after the cause of action accrued, or such claim shall be forever barred. This limitation applies regardless of any statute of limitations to the contrary.

Governing Law

These Terms and any dispute arising out of or relating to them or the Services shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles. To the extent any dispute proceeds in court rather than arbitration, you consent to the exclusive personal jurisdiction and venue of the state and federal courts located in Orange County, California for the resolution of such dispute.

Notwithstanding the foregoing, Docket Flow may seek injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual property rights or confidential information.

General Provisions

Entire Agreement

These Terms, together with your service agreement or order form and the Privacy Policy, constitute the entire agreement between you and Docket Flow with respect to the Services and supersede all prior or contemporaneous agreements, representations, warranties, and understandings between you and Docket Flow, whether written or oral, regarding the Services.

Modifications to Terms

Docket Flow may update or modify these Terms at any time. If we make material changes, we will provide notice by posting the updated Terms on this page with a new "Last updated" date and, where practicable, by notifying active attorney partners via email. Your continued use of the Services after the effective date of any changes constitutes your acceptance of the revised Terms. If you do not agree to the changes, you must discontinue use of the Services and provide cancellation notice as described in Section 9.

Assignment

You may not assign or transfer these Terms, or any rights or obligations hereunder, without Docket Flow's prior written consent. Any purported assignment without consent is void. Docket Flow may freely assign these Terms and its rights and obligations hereunder, including in connection with a merger, acquisition, or sale of assets, without restriction and without notice to you.

Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.

No Waiver

Docket Flow's failure to enforce any right or provision of these Terms shall not be deemed a waiver of that right or provision. Any waiver must be in writing and signed by a duly authorized representative of Docket Flow to be effective.

Force Majeure

Docket Flow shall not be liable for any failure or delay in performance resulting from causes beyond its reasonable control, including acts of God, natural disasters, pandemic or public health emergencies, acts of government, labor disputes, telecommunications failures, power outages, third-party platform outages, or other circumstances beyond Docket Flow's reasonable control. If a force majeure event continues for more than sixty (60) days, either party may terminate the Services upon written notice without penalty.

Notices

All notices required or permitted under these Terms shall be in writing and delivered to: (a) Docket Flow, at [email protected] or 26945 Cabot Road, Suite 112, Laguna Hills, CA 92653; and (b) you, at the email address or physical address you provided during onboarding. Notices are deemed received: on the date delivered if sent by email with confirmed delivery, or three (3) business days after mailing if sent by certified mail.

Independent Contractors

The relationship between Docket Flow and you is that of independent contractors. Nothing in these Terms creates a partnership, joint venture, agency, franchise, employment, or fiduciary relationship between the parties. You have no authority to bind Docket Flow to any obligation or commitment.

No Third-Party Beneficiaries

These Terms are for the sole benefit of the parties and their respective permitted successors and assigns. Nothing in these Terms, express or implied, is intended to or shall confer upon any other person any legal or equitable right, benefit, or remedy under or by reason of these Terms.

Contact Us

If you have any questions about these Terms or the Services, please contact us:

• Email: [email protected] — please include "Terms of Service" in the subject line
• Phone: (949) 285-6783
• Mail: Docket Flow LLC, 26945 Cabot Road, Suite 112, Laguna Hills, CA 92653
• Web: docketflows.com/contact

For disputes, please follow the informal resolution procedure in Section 17 before initiating any formal proceeding.