Frequently Asked Questions

Every question.Answered directly.

Everything you need to know about how Docket Flow works, what it costs, what's required from your firm, and whether it's the right fit. If your question isn't here, reach out directly.

What is Docket Flow?
The basics: what we do, who built it, and how it differs from every other legal acquisition company.
Docket Flow is a DUI client acquisition service for criminal defense law firms. We read your county's DUI filings every day, reach unrepresented defendants in your firm's name, and send you the ones who write back asking to speak with a lawyer, a Hand-Raiser. You make the call. One firm per county. Live outreach runs in Florida, Ohio and Arizona; outside those three we run compliant direct mail against the same filings. See the full process here.
We used to sell felony and misdemeanor defense as well, and we dropped both. Felony defendants mostly end up with appointed counsel, and a large share of misdemeanor defendants never retain anyone at all, so neither produced results worth what firms were paying us. DUI is the category where an administrative license deadline forces a decision in days, the defendant knows they cannot handle it alone, and they are usually in a position to pay for help. We would rather sell one thing that works than three that sound good on a website. Nothing stops you taking whatever else comes through your door; you just will not get non-DUI Hand-Raisers from us.
Directory services sell the same prospect to multiple firms. When a defendant finds you on Martindale or Avvo, they have likely also contacted three other firms in your county, and you compete on speed and price. Docket Flow is structurally different: one firm per county. For as long as you hold the territory, no other firm in it ever sees these defendants through us. Beyond exclusivity, our defendants did not browse a directory. They responded to a compliant advertisement and asked to speak with an attorney.
Noah Sadowski. He is not a lawyer, and Docket Flow is not a law firm. He builds the systems that read county court records, and he runs the outreach himself. The idea came from watching how legal lead generation actually works: most vendors buy public data, package it, and sell the same defendant to three or four firms in the same county, and those attorneys then race each other to call a stranger who never asked to hear from any of them. Docket Flow works the other way. Read the full story here.
No. Docket Flow LLC is a legal technology and marketing company. We do not provide legal services or legal advice. We connect defendants with licensed criminal defense attorneys in compliance with each state's attorney advertising rules. The attorney remains the responsible party of record for the legal representation.
What exactly is a Hand-Raiser?
The Hand-Raiser is the fundamental distinction between Docket Flow and every other legal marketing service.
A Hand-Raiser is a defendant who received our state bar compliant outreach and responded by explicitly asking to speak with an attorney. They are not a cold contact, not a form fill, not a name on a list. They are a real person who raised their hand and said they want to talk to a defense attorney, and we send their case straight to your firm the moment they do.
A traditional lead is someone whose contact information was collected, often without them actively requesting legal help. You receive the data and chase them. A Hand-Raiser is the opposite. They received our outreach, made a decision, and asked to be connected with an attorney. The intent gap between the two is the difference between cold outbound and warm inbound. You are still the one who dials, but you are dialing someone who asked you to. We wrote at length about the distinction here.
It depends entirely on DUI filing volume in your county, and we will not pretend otherwise. Before you sign anything, we pull the actual filing numbers for your county from official state records and walk you through them, so you are deciding on real data rather than a projection. If the volume is not there, we will tell you and we will not sell you the territory. As one reference point, a DUI Defense firm in a large Florida county has received 40 Hand-Raisers since May 12 and signed 17 of them. That is one firm's experience in one market and is not a guarantee of your results.
You receive an alert by text and email, usually within minutes, containing the defendant's name, charge, case number, filing date, and phone number. You call them directly. Docket Flow does not place, bridge, or transfer calls between defendants and attorneys. We put the case in your hands with everything you need to make the call, and you make it. They are expecting to hear from a lawyer, because they asked for one.
Yes. Every Hand-Raiser delivered to your firm is exclusively yours: never shared, never resold, never seen by another firm through our system. For as long as you hold the territory, your competitors in your county do not see the defendants we send you. There is no shared lead pool, no three-firm bidding, and no race to call back first.
Is this actually bar compliant?
We only operate where this model fits the rules, and we handle the filings. Here's exactly how compliance works.
We run live outreach only in Florida, Ohio, and Arizona, and only because this model sits squarely inside each of those states' attorney advertising and solicitation rules. That is why our footprint is deliberately narrow. Direct mail elsewhere is built to that state's rules the same way. Every outreach message we send on your behalf includes the disclosures your state bar requires. Where your state requires a pre-dissemination filing, we prepare the complete advertising packet and submit it before anything goes out, and we cover the fee. You review and approve once, and we handle the rest. You remain the responsible advertising attorney under your bar's rules.
It depends on your state, and the differences are meaningful. In Florida, Rule 4-7.18 of the Florida Rules of Professional Conduct governs targeted direct communication with prospective clients, and Rule 4-7.19 requires a filing with the Standing Committee on Advertising at least 20 days before first dissemination. In Ohio, Rule 7.3 of the Ohio Rules of Professional Conduct applies. In Arizona, ER 7.3 of the Arizona Rules of Professional Conduct applies. Neither Ohio nor Arizona operates a pre-filing review program equivalent to Florida's, so in those states compliance is assessed against the rules as written rather than through an approval process. In any other state where we mail on your behalf, we build to that state's solicitation rule and make whatever filing it requires before first use.
Very little. During onboarding you review and approve your advertising materials once. After that we handle everything: preparing the packet, submitting any filing your state requires, paying the fees, and managing ongoing compliance. You do not need to track filing deadlines, monitor approval status, or manage opt-outs. We also keep audit-ready logs you can produce on demand.
We process every opt-out request immediately and maintain a permanent suppression list across your campaigns. Any defendant who replies STOP or otherwise requests no further contact is removed from outreach instantly and never contacted again, across our entire system. We keep audit-ready logs of every opt-out, so you are not managing suppression lists yourself. You remain the responsible advertising attorney under your state bar's rules. That responsibility cannot be transferred to us, and we give you the documentation to answer any inquiry.
How does the exclusivity work?
Territory exclusivity is the core of what makes Docket Flow different. Here's exactly how it works.
Exactly what it says. Each county is a single exclusive territory held by one firm. Because DUI is the only thing we sell, there is no splitting a county between firms by case type. While your territory is active, no other firm in your county receives a Hand-Raiser from us at all. The exclusivity is not a trial period, not a promotional offer, and not subject to bidding. It holds for as long as you hold the territory.
Live outreach runs in Florida, Ohio, and Arizona. Fifteen Florida counties are already fully claimed, including Orange, Hillsborough, Duval, and Seminole. Ohio and Arizona opened recently, so every county in both states is still unclaimed. Outside those three states we run compliant direct mail against the same filings, where the court records carry an address and that state's rules allow it. Check your specific county here before someone else does.
Yes, and it is common for firms with multi-county practices. Each county is a separate territory with its own advertising materials, priced and operated independently. We can onboard several in parallel. Many of our partners expand after seeing results in their first county.
Upon cancellation with 30 days written notice, your territory returns to available status and is open to other firms. This is not a threat, it is the honest reality of how exclusivity works. Once you release a territory, your competitors can claim it. If you need a short break rather than an exit, you can pause for up to 30 days with billing suspended and your territory held for you. Most of our partners stay for exactly this reason: the territory you hold today is the competitive advantage you protect by keeping it.
How quickly can we go live?
From signed agreement to your first Hand-Raiser, here's what onboarding looks like.
Roughly two to three weeks is typical. The main variable is your state bar's review of your advertising filing, which is outside our control, so we do not promise a fixed date. In Florida the filing alone carries a 20 day lead time before an advertisement can be used at all. We begin system configuration immediately after signing so everything is ready the moment your filing clears. You do not wait on us. We wait on the bar, and we manage that process for you. Your billing cycle does not start until you are actually live, so that wait never comes out of your first month.
Your involvement is minimal. You review and approve your advertising materials, provide your firm's contact details and where alerts should be delivered, and confirm your territory selection. We handle everything else: filing preparation and submission, system configuration, outreach setup, and delivery testing. We notify you the moment your system is live.
No. We work exclusively with private defense firms representing clients on a retained, fee-paying basis. Our system is designed for attorneys who take private clients and have a direct interest in acquiring new DUI cases efficiently. Public defenders, state attorneys, and court-appointed counsel are not eligible.
What does Docket Flow cost?
Honest answers on pricing, billing, and contract terms.
A flat monthly fee, set per county by DUI filing volume. A rural county and a major metro are not the same number, because they are not the same amount of work or the same size opportunity. We quote your county once we have pulled its actual filing numbers, and we walk you through those numbers before you decide.

What it is not: no per-lead charges, no commission on signed cases, and no setup fee. State bar filing fees are included in the monthly fee.
No. Docket Flow is month to month with no long-term commitment. You can cancel with 30 days written notice at any time, and you can pause for up to 30 days with billing suspended if you need a break rather than an exit. We do not believe in locking attorneys into contracts. We believe in delivering results that make you want to stay.
Your first month is due at signing. Your 30 day billing cycle, however, does not start until you go live, meaning your advertising filing is active and outreach has begun. So if you pay on June 1 and go live on June 10, your first month runs June 10 to July 10, and your next payment is due July 10, not July 1. The onboarding and bar review period never comes out of your first month. Every payment after that falls on the monthly anniversary of your go-live date.
Yes. All state bar advertising filing fees are included in your monthly fee. You will not receive a separate invoice for compliance costs. We cover the fees associated with submitting your advertising packet and managing ongoing compliance requirements. The price you agree to is the price you pay.
How does the system run day to day?
What Docket Flow does every day on your behalf, and what you can expect once you're live.
We monitor public court dockets and booking records continuously throughout the day in the counties we serve. Filings are released on varying schedules by jurisdiction. We pull new records as they become available, match them against your state's DUI and OVI charge codes, and queue unrepresented defendants in your county for compliant outreach. We identify defendants from public sources only: court dockets, arrest records, and jail booking logs. Where a public filing does not include a phone number, we use licensed identity-verification providers to match contact information to that public record. We do not buy pre-packaged lead lists and we do not resell defendant data.
The outreach is a state bar compliant advertisement sent on your behalf. It identifies your firm, informs the defendant that they may wish to consult with a defense attorney, and provides a simple way to respond if they want to speak with someone. All required state-specific disclosures are included, along with clear opt-out instructions. The message is designed to be clear and non-coercive. Defendants who respond do so because they want to, not because they were pressured.
The alert stays in your inbox and on your phone with the full case details, so nothing is lost. That said, speed is the single biggest factor in whether a Hand-Raiser retains you. Someone who just asked to speak with an attorney is at peak motivation in the minutes afterward, and that fades fast. The firms getting the most out of this call back within minutes, not hours. If your bandwidth is limited, tell us during onboarding and we can throttle volume to what you can actually service.
Live outreach runs in those three states only, because those are the ones where we have confirmed the model sits inside the advertising and solicitation rules. Everywhere else we run compliant direct mail against the same court filings, provided the records carry a mailing address and that state's rules permit targeted written communication. Mail is slower than live outreach and we will say so plainly, but it reaches the same defendants. Ask about your county and we will tell you honestly whether it works there.

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If your question isn't answered here, reach out directly. We typically respond within a few hours during business hours and are happy to get on a 15-minute call to answer anything before you decide.

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